News

Last year, Apple started to transition Macs away from Intel processors to its custom M1 system-on-a-chip. The M1’s performance is stellar, but Apple has used it only in low-end models so far: the MacBook Air, 13-inch MacBook Pro, Mac mini, and new 24-inch iMac. For...

It’s easy, particularly when traveling, to end up connecting to a Wi-Fi network that doesn’t provide Internet access, requires credentials you don’t have, or lacks access to the network’s printer. Unfortunately, once your iPhone, iPad, or Mac has connected to such a...

Here’s a tricky situation that threw one of our clients for a loop recently: Texts they sent in Messages via iMessage (indicated by blue bubbles) to their son letting him know they were stopping by weren’t being delivered, making their visits a surprise. Other texts...

In iOS 15 and iPadOS 15, Apple expanded the concept of Do Not Disturb to what it calls Focus. You can create a Focus for different types of activities, so only specific people and apps can break through your cone of silence at appropriate times. Focus subsumes the old...

You have a new iPhone or iPad—congratulations! When transferring your data to the new device, you have three options: Quick Start, an iCloud backup, or a Mac backup. All will work, but they don’t quite provide the same end result (particularly if you didn’t encrypt...

Along with a new version of Safari in iOS 15 and iPadOS 15, Apple has released Safari 15 for macOS 11 Big Sur and macOS 10.15 Catalina. Why do this before macOS 12 Monterey ships? Some of the browser’s new capabilities—notably the Tab Groups feature—integrate it more...

As you upgrade to iOS 15, iPadOS 15 (and macOS 12 Monterey by the end of the year), you’re going to see references to iCloud+. You might even already be an iCloud+ subscriber! That’s because iCloud+ is Apple’s new name for what you get if you pay for additional iCloud...

We’ve been seeing a spate of bulging batteries of late, both in Mac laptops and iPhones. A bulging battery is a Very Bad Thing and must be dealt with immediately because it could catch fire or even explode. As lithium-ion batteries age, the chemical reactions that...

In iOS 14, Apple added a feature that warns you when one of your website passwords stored in iCloud Keychain has appeared in a data breach. We’ve fielded some questions of late from people worrying if the message is legitimate, and if so, what they should do. What has...

Apple’s recent announcement that it would soon be releasing two new technologies aimed at protecting children has generated a firestorm of media coverage and questions from customers. Unfortunately, much of the media coverage has been based on misconceptions about how...

Most Apple Watch users charge their watch every night, putting it on a charger as part of a bedtime routine. If that’s you, make sure you’re not missing one of the Apple Watch’s best features: nightstand mode. When you enable it in the iPhone’s Watch app, in General...

Do you have a child heading off to college soon? As you’re undoubtedly aware from high school, a computer is essential for a college student. If you haven’t been paying close attention to Apple’s Mac lineup, you might wonder which model makes the most sense. First,...

We constantly say, “Use a password manager!” for good reason. Password managers make it easy to generate, store, and enter strong passwords. You don’t have to decide whether or not your password is strong or weak, remember it, and type it accurately every time you log...

It’s common to want to share files, photos, and other data between your devices—or with friends and family. When the desired person or device isn’t nearby, it’s easiest to use Messages or Mail. But what if you want to move a file between two of your Macs, from your...

The scourge of ransomware isn’t yet common on the Mac, but it makes sense to prepare for the possibility—before your organization is hit with a ransom demand.In cybercriminal circles, ransomware is all the rage. Once it has infected a computer, it encrypts all the...

It’s tempting to think that most external storage devices—whether simple hard drives or more complicated network-attached storage (NAS) units—are relatively similar because they all do roughly the same thing. However, a recent problem with older Western Digital My...

As vaccination rates climb, many businesses are starting to think about reopening their offices and bringing back employees who have been working from home for the last year. That’s a big decision that will undoubtedly vary from company to company, but we’d like to...

At its Worldwide Developer Conference keynote on June 7th, Apple shared details about what we can expect to see later this year in macOS 12 Monterey, iOS 15, iPadOS 15, watchOS 8, tvOS 15, and HomePod Software 15. It was a firehose of announcements, but one thing...

Although extremely uncommon, it’s not unheard of for a Mac, particularly an older model, to restart unexpectedly. If it happens once, chalk it up to cosmic rays and move on. But if it happens multiple times, try these two things right off. First, use compressed air to...

You’ve likely seen mention of the dispute between Apple and Facebook. It revolves around App Tracking Transparency (ATT), a technology Apple released in iOS 14.5. The goal of ATT is to give iPhone and iPad users more control over the extent to which app makers can...

Apple’s new AirTag tracking device is an amazing bit of technology—it’s an elegant disc about the size of a stack of four quarters that communicates its location with other Apple devices using Bluetooth and Ultra Wideband. Pair an AirTag with your iPhone and put it in...

People talk about “the cloud” all the time these days, but what do they really mean? There’s no agreed-on definition, which can render some conversations nearly inscrutable. We can’t pretend to have the final answer—if there will ever be such a thing—but here’s how we...

Over the last decade, and particularly during the last year of pandemic life, documents have become more likely to arrive in email or as downloads than on paper. If you need to return a signed document on paper, it’s easy to print and sign it before popping it in the...

When you copy text from a Web page, PDF, or word processing document, macOS usually includes the associated formatting, so the words you paste may end up in 68-point blue italic if that was what the source text looked like. That’s often undesirable. More commonly, you...

Have you heard the term technical debt? It’s what you incur whenever you delay upgrading software and hardware for too long. It’s like forgetting to brush your teeth regularly and putting off dental checkups. There may be no immediate downside, but the ongoing...

Along with the now-ubiquitous videoconferencing, screen sharing and online presentations have become vastly more common during the pandemic. This isn’t yet another article about how to give a better presentation or feel more confident. (Although those might happen...

Remember when we had to keep magnets away from floppy disks to avoid scrambling them? Modern storage is no longer vulnerable, but magnets and electromagnetic fields from consumer electronics can interfere with medical devices, like implanted pacemakers and...

In iOS 14 and iPadOS 14, Apple added two new status indicators to the right side of the status bar at the top of the screen. They’re designed to give you feedback about what an app is doing. An orange dot indicates that an app is using the microphone, and a green dot...

We’ve long recommended that everyone use a password manager like 1Password instead of attempting to memorize or write down passwords. Although there are other password managers, 1Password is the leading solution for Apple users, thanks to a focus on macOS and iOS from...

For many years, Macs have relied on sets of keys held at startup to enable specific modes. Most notably, pressing Option displays the Startup Manager and lets you pick a boot drive, Command-R starts up from macOS Recovery, Command-Option-P-R resets the NVRAM, Shift...

Starting with macOS 10.15.5 Catalina, Apple introduced a battery health management feature that improves your battery’s lifespan by adjusting charging patterns to reduce the rate at which the battery chemically ages. (Find it in System Preferences > Energy Saver...

For those who work in organizations, regardless of size, you know how much effort is involved with coordinating a group’s technology. It can take quite some time to set up a new Mac, iPad, or iPhone with all the right apps, settings, and logins. And that’s just to get...

You’ve long had text messages forwarding from your iPhone to your Mac and iPad, but after you get a new device, it might be a while before you realize that it’s not receiving texts sent to your iPhone. It turns out that, when you get a new Apple device, you must...

We’ve been hearing reports of an uptick in the scam phone calls that claim to be from Apple. If you answer, an automated message tells you that your iCloud account has been breached and asks you to call a provided 1-866 number. Do not do this! Apple will never call...

At Apple’s Worldwide Developer Conference keynote, the company dropped a bombshell: in the future, Macs will no longer be powered by Intel chips but will instead rely on custom-designed Apple chips. As surprising as this is, the company has made such massive...

Sharing your location works well when you’re out with friends or family and want everyone to be able to see where everyone else is. It’s easy to enable in various spots in iOS 13—in Messages, in Contacts, in the Find My app, and so on. You can share your location for...

It’s taken as gospel that Macs are more expensive than PCs. A quick look at the Dell Web site reveals laptops for as low as $300. Sure, we can say that the configurations aren’t comparable, that macOS is better than Windows, or that Apple’s hardware quality is...

Vast numbers of people who previously reported for work at an office every day are now working from home due to the COVID-19 pandemic. That’s sensible, and if you’re included in that group, there was probably even a little thrill of “I get to work from home!” at...