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Apple Is Driving the iPhone to eSIM: Here’s What You Need to Know

Apple Is Driving the iPhone to eSIM: Here’s What You Need to Know

Perhaps the most surprising change in the iPhone 14 line, at least in the United States, was the shift from using removable SIM cards to eSIM. SIM cards—SIM stands for Subscriber Identity Module—have been a fixture in the mobile phone world for many years because they provide the unique identification necessary to connect a subscriber […]

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What Your Organization Needs to Know About Email Blocklists

What Your Organization Needs to Know About Email Blocklists

Spam remains one of the scourges of the Internet, although spam filters do a pretty good job of keeping most of it out of email inboxes. However, those spam filters can cause deliverability problems for organizations that send email for marketing or customer outreach. One way that happens is if the IP address—the unique numeric […]

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Apple Releases New iPad, iPad Pro, and Apple TV

Apple Releases New iPad, iPad Pro, and Apple TV

In a series of press releases—no big video event this time—Apple has announced upgrades to the iPad, iPad Pro, and Apple TV. The new models are largely evolutionary, with changes that are welcome but unlikely to change your iPad or Apple TV experience. All are available to order now, with the new iPads arriving on […]

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Battery Percentage Indicator Returns in iOS 16

Battery Percentage Indicator Returns in iOS 16

Back in 2017, when Apple added the notch to the iPhone X for Face ID, the resulting loss of usable screen real estate caused the company to remove the battery percentage indicator from the status area. Since then, you’ve only been able to estimate how much battery life you had left from the icon; you […]

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The Many New Lock Screen Customizations in iOS 16

The Many New Lock Screen Customizations in iOS 16

iOS 16 has been out for a bit now, and it’s likely safe to upgrade as long as you don’t rely on obsolete apps that might not be compatible. When you take the plunge, the first new feature to check out is the capability to create, customize, and switch among multiple Lock Screens, each with […]

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Security Questions Your Organization Should Be Asking Itself

Security Questions Your Organization Should Be Asking Itself

We’re increasingly hearing from organizations that need to establish that they have sufficient security policies in place, either to meet the requirements of a larger client or to qualify for cyber insurance that insures against breaches and similar losses. Details vary, and we’re happy to work with you on the specifics, but here are some […]

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Don’t Trust an App Fully? Hide Your Precise Location from It

Don’t Trust an App Fully? Hide Your Precise Location from It

Most of the time, having your iPhone know precisely where you are is good. You want Maps to tell you exactly when to turn, not after you’ve passed an intersection. But too many apps abuse their users’ privacy. We strongly encourage you to stop using such apps entirely, but we acknowledge that it can be […]

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Wi-Fi Calling and Wi-Fi Assist: What Are They and How Are They Different?

Wi-Fi Calling and Wi-Fi Assist: What Are They and How Are They Different?

Two similar-sounding iOS features generate quite a bit of confusion. Wi-Fi Calling and Wi-Fi Assist both aim to improve your connectivity by using the best network available, but they achieve that goal in diametrically opposed ways. Wi-Fi Calling leverages your Wi-Fi connectivity to replace weak or nonexistent cellular coverage, whereas Wi-Fi Assist uses your cellular […]

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Read This Article Before Transferring Your Data to a New iPhone

Read This Article Before Transferring Your Data to a New iPhone

Are you among the millions of people planning to get a new iPhone 14? It’s exciting, we know, but don’t move too fast when getting started with your new iPhone, or you might cause yourself headaches. Instead, follow these instructions once you’re ready to transfer your data to the new iPhone: Make sure you know […]

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The Hardware You’ll Need to Run Apple’s 2022 Operating Systems

The Hardware You’ll Need to Run Apple’s 2022 Operating Systems

At Apple’s Worldwide Developer Conference in June, the company threw back the curtains on macOS 13 Ventura, iOS 16, iPadOS 16, and watchOS 9. These operating systems won’t be available until September or October of 2022, and we usually recommend waiting some time to upgrade—particularly for macOS. Even so, it’s not too early to think […]

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Apple Previews M2-Based MacBook Air and Updated 13-Inch MacBook Pro

Apple Previews M2-Based MacBook Air and Updated 13-Inch MacBook Pro

During its Worldwide Developer Conference keynote on June 6th, Apple took a brief break from showing off new features in upcoming operating systems to throw back the curtains on its new M2 chip and a pair of laptops that use it: an all-new MacBook Air and an updated 13-inch MacBook Pro. Apple said that both […]

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11 Features to Look Forward to in Apple’s 2022 Operating Systems

11 Features to Look Forward to in Apple’s 2022 Operating Systems

It’s that time of year again. Apple CEO Tim Cook and numerous Apple employees took the virtual stage again at the company’s Worldwide Developer Conference keynote on June 6th to share what we can expect to see later this year in macOS 13 Ventura, iOS 16, iPadOS 16, and watchOS 9. (Almost no mention was […]

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Easily Share Wi-Fi Passwords with Other People and Devices

Easily Share Wi-Fi Passwords with Other People and Devices

You’re on vacation with your family, staying in an Airbnb, with multiple Apple devices to connect to the apartment’s Wi-Fi. Typing the password repeatedly would be a pain, but happily, Apple has added a password-sharing feature to all its operating systems. Once you enter the password on your iPhone, whenever someone else—or another of your […]

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Use the iPhone Camera’s Zoom to Avoid Glare, Reflections, and Shadow

Use the iPhone Camera’s Zoom to Avoid Glare, Reflections, and Shadow

We increasingly need to take photos of documents—vaccination cards, driver licenses, passports, etc.—to submit for online verification. That’s often easier said than done, especially when taking a photo at night under lights that obscure the text with glare and shadows. Similarly, when photographing a screen to document a problem for tech support, it’s often difficult […]

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The Best Characters to Use When Naming Files and Folders

The Best Characters to Use When Naming Files and Folders

Back in the early 1980s, DOS filenames couldn’t be more than 8 characters long with a period and a 3-character extension. That was limiting, so when Apple developed the Mac operating system in 1984, it allowed longer names and eliminated the need for an extension, although Mac OS X’s Unix roots meant a return of […]

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Business Uses of the Apple TV—Really!

Business Uses of the Apple TV—Really!

Many people have an Apple TV in the living room, hooked to a large-screen TV. It’s a great streaming media box for Apple TV+, Netflix, Amazon Prime Video, and a slew of other services. It even supports a bunch of games. Don’t let the Apple TV’s consumer focus fool you, though. It’s also a highly […]

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Copy and Paste between Your Apple Devices with Universal Clipboard

Copy and Paste between Your Apple Devices with Universal Clipboard

Everyone is accustomed to using the Copy and Paste commands on the Mac, but fewer people know that you can also copy and paste between your Mac and your iPhone and iPad. Apple calls this feature Universal Clipboard, and it’s so deeply integrated into macOS, iOS, and iPadOS that it can be easy to miss. […]

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Apple Discontinues macOS Server—Start Your Migration Plans

Apple Discontinues macOS Server—Start Your Migration Plans

In a move that should surprise no one, Apple has discontinued macOS Server, which started out as a server-focused version of Mac OS X and eventually morphed into a set of add-on network servers for macOS. Exactly what was in macOS Server varied over time, but in 2018, Apple trimmed it to just Profile Manager, […]

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Did You Know That You Can Run iPhone and iPad Apps on an M1-based Mac?

Did You Know That You Can Run iPhone and iPad Apps on an M1-based Mac?

Much has been written about the performance benefits of Apple’s M1 family of chips, but you may not have realized that M1-based Macs can also run many iPhone and iPad apps. It makes sense, given that the M1 chip grew out of the work Apple did for the A-series processors in the iPhone and iPad, […]

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Block Malicious and Adult Web Sites with DNS Filtering

Block Malicious and Adult Web Sites with DNS Filtering

One of the best ways to keep malware from infecting your computers is to avoid visiting websites designed to do just that. No one intentionally visits loadmetogetinfected.com, but malware authors employ all sorts of tricks to lure unsuspecting users into viewing malicious sites. Various tools can help, but the easiest free technique is called DNS […]

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Use Face ID While Wearing a Mask in iOS 15.4

Use Face ID While Wearing a Mask in iOS 15.4

Shortly after the start of the COVID-19 pandemic, Apple made it so your Apple Watch could unlock your Face ID-enabled iPhone when you were wearing a mask. Starting in iOS 15.4, the company has taken the next step and enabled Face ID on the iPhone 12 and later to work even when you’re wearing a […]

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Export Passwords from Safari to Ease the Move to a Password Manager

Export Passwords from Safari to Ease the Move to a Password Manager

Although Apple has improved the built-in password management features in macOS and iOS (you can now add notes to password entries!), third-party password managers like 1Password and LastPass are still more capable. For those still getting started using a password manager, another new capability will ease the transition: Safari password export. To export a CSV […]

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Universal Control Arrives in macOS 12.3 and iPadOS 15.4

Universal Control Arrives in macOS 12.3 and iPadOS 15.4

With the recent release of macOS 12.3 Monterey and iPadOS 15.4, Apple shipped Universal Control, the last major technology promised in its 2021 operating system upgrades. Universal Control enables you to use the keyboard and mouse or trackpad attached to one Mac to control up to three other Macs or iPads—you can even copy and […]

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How Much Memory Do You Need in an M1-Based Mac?

How Much Memory Do You Need in an M1-Based Mac?

If you’re thinking about buying a new Mac, you’re almost certainly planning to get one that uses a chip from Apple’s M1 family—the M1, M1 Pro, M1 Max, and M1 Ultra. Only the Mac Pro and one Mac mini configuration still rely on Intel CPUs, and they will likely be discontinued before the end of […]

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Increase Business Cybersecurity Awareness in Light of Russian Invasion of Ukraine

Increase Business Cybersecurity Awareness in Light of Russian Invasion of Ukraine

For several decades, Russia has targeted a wide variety of cyberattacks at countries with which it has had disputes. That includes the United States and other Western nations, which have recently levied unprecedented sanctions against Russia after it invaded Ukraine. President Biden has warned that “Russia could conduct malicious cyber activity against the United States” […]

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Apple Wows with Mac Studio and Studio Display, Updates iPhone SE and iPad Air

Apple Wows with Mac Studio and Studio Display, Updates iPhone SE and iPad Air

At its March 8th Peek Performance event, Apple freshened its iPhone and iPad product lines with a new third-generation iPhone SE and fifth-generation iPad Air, along with new green hues for the iPhone 13 line. Then Apple focused on the big announcements of the day: the entirely new Mac Studio, powered by the insanely fast […]

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Plan for the Future by Establishing a Legacy Contact

Plan for the Future by Establishing a Legacy Contact

Have you heard the expression “hit by a bus”? It’s a somewhat macabre attempt to inject a little levity into planning for the unthinkable event of dying without warning. No one expects to be hit by a bus, but people do die unexpectedly in all sorts of ways. That’s terrible, of course, but it’s also […]

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Pay Attention to the iPhone’s Emergency SOS Auto Call Feature

Pay Attention to the iPhone’s Emergency SOS Auto Call Feature

Did you know that pressing and holding the side button and one of the volume buttons on an iPhone 8 or later brings up a screen that lets you power your iPhone off, show your medical ID, and invoke Emergency SOS? (On earlier iPhones, press the side or top button five times.) Slide Emergency SOS, […]

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Keep the Menu Bar Showing in Full Screen in macOS 12 Monterey

Keep the Menu Bar Showing in Full Screen in macOS 12 Monterey

Do you like using full-screen mode on your new M1-based MacBook Pro but hate having the menu bar disappear unless you move the pointer to the top of the screen? Happily, in macOS 12 Monterey, Apple has at long last added a setting to keep the menu bar visible at all times. Open System Preferences […]

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Apple’s Evolution of Do Not Disturb Helps You Focus

Apple’s Evolution of Do Not Disturb Helps You Focus

Between texts, alarms, reminders, calls, and myriad other notifications on our iPhones, iPads, and Macs, it’s a miracle we get anything done at all. To free us from this onslaught, Apple previously provided Do Not Disturb, which let you set times during which you could be free from interruption. In iOS 15, iPadOS 15, and […]

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Apple Provides Temporary iCloud Backup Space for New Device Transfers

Apple Provides Temporary iCloud Backup Space for New Device Transfers

When you move from an old iPhone or iPad to a new one, the easiest approach is often the Quick Start device-to-device transfer. But if that doesn’t work, or if you have to give up one device before receiving the other, iCloud Backup is a fine alternative. Fine, that is, if you have enough iCloud […]

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Safari 15.1 Reverses Course, Reverts to Old Tab Interface

Safari 15.1 Reverses Course, Reverts to Old Tab Interface

With the betas of Safari 15 on the Mac and iPad, Apple experimented with a variety of interface tweaks related to tabs. By the time Safari 15 shipped, however, Apple had pulled back on the more radical changes from the betas, offering the new Compact Tab Bar layout and colorized tab bar as options. Even […]

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Need to Resize Images in Various Ways? Give Preview a Try

Need to Resize Images in Various Ways? Give Preview a Try

Even those of us who don’t work with graphics professionally often find ourselves needing to resize images. Perhaps you have a large square headshot, but the site to which you’re uploading requires it to be exactly 100 by 100 pixels. Or maybe you have an iPhone 13 Pro photo that’s 4032 by 3024, but you […]

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When Migrating to a New iPhone or iPad, Try Quick Start First

When Migrating to a New iPhone or iPad, Try Quick Start First

You have a new iPhone or iPad—congratulations! When transferring your data to the new device, you have three options: Quick Start, an iCloud backup, or a Mac backup. All will work, but they don’t quite provide the same end result (particularly if you didn’t encrypt...

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New Features to Try (Or Not) in Safari 15

New Features to Try (Or Not) in Safari 15

Along with a new version of Safari in iOS 15 and iPadOS 15, Apple has released Safari 15 for macOS 11 Big Sur and macOS 10.15 Catalina. Why do this before macOS 12 Monterey ships? Some of the browser’s new capabilities—notably the Tab Groups feature—integrate it more...

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What Is iCloud+ and What Can You Do With It?

What Is iCloud+ and What Can You Do With It?

As you upgrade to iOS 15, iPadOS 15 (and macOS 12 Monterey by the end of the year), you’re going to see references to iCloud+. You might even already be an iCloud+ subscriber! That’s because iCloud+ is Apple’s new name for what you get if you pay for additional iCloud...

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Beware the Bulging Battery! (And What to Do If Yours Expands)

Beware the Bulging Battery! (And What to Do If Yours Expands)

We’ve been seeing a spate of bulging batteries of late, both in Mac laptops and iPhones. A bulging battery is a Very Bad Thing and must be dealt with immediately because it could catch fire or even explode. As lithium-ion batteries age, the chemical reactions that...

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Picking the Best Mac for a College-Bound Student

Picking the Best Mac for a College-Bound Student

Do you have a child heading off to college soon? As you’re undoubtedly aware from high school, a computer is essential for a college student. If you haven’t been paying close attention to Apple’s Mac lineup, you might wonder which model makes the most sense. First,...

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Ransomware Is on the Rise: Learn How to Protect Your Macs

Ransomware Is on the Rise: Learn How to Protect Your Macs

The scourge of ransomware isn’t yet common on the Mac, but it makes sense to prepare for the possibility—before your organization is hit with a ransom demand.In cybercriminal circles, ransomware is all the rage. Once it has infected a computer, it encrypts all the...

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Two Important Tips for External Storage Devices

Two Important Tips for External Storage Devices

It’s tempting to think that most external storage devices—whether simple hard drives or more complicated network-attached storage (NAS) units—are relatively similar because they all do roughly the same thing. However, a recent problem with older Western Digital My...

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Two Tricks for Fixing a Mac That’s Restarting Unexpectedly

Two Tricks for Fixing a Mac That’s Restarting Unexpectedly

Although extremely uncommon, it’s not unheard of for a Mac, particularly an older model, to restart unexpectedly. If it happens once, chalk it up to cosmic rays and move on. But if it happens multiple times, try these two things right off. First, use compressed air to...

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AirTag Basics and How to Protect Yourself from Stalking

AirTag Basics and How to Protect Yourself from Stalking

Apple’s new AirTag tracking device is an amazing bit of technology—it’s an elegant disc about the size of a stack of four quarters that communicates its location with other Apple devices using Bluetooth and Ultra Wideband. Pair an AirTag with your iPhone and put it in...

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What Is the Cloud?

What Is the Cloud?

People talk about “the cloud” all the time these days, but what do they really mean? There’s no agreed-on definition, which can render some conversations nearly inscrutable. We can’t pretend to have the final answer—if there will ever be such a thing—but here’s how we...

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Are You Incurring Technical Debt? Avoid It by Staying Current

Are You Incurring Technical Debt? Avoid It by Staying Current

Have you heard the term technical debt? It’s what you incur whenever you delay upgrading software and hardware for too long. It’s like forgetting to brush your teeth regularly and putting off dental checkups. There may be no immediate downside, but the ongoing...

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Keep iPhone 12 and MagSafe Accessories Away from Pacemakers

Keep iPhone 12 and MagSafe Accessories Away from Pacemakers

Remember when we had to keep magnets away from floppy disks to avoid scrambling them? Modern storage is no longer vulnerable, but magnets and electromagnetic fields from consumer electronics can interfere with medical devices, like implanted pacemakers and...

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Getting Started with 1Password

Getting Started with 1Password

We’ve long recommended that everyone use a password manager like 1Password instead of attempting to memorize or write down passwords. Although there are other password managers, 1Password is the leading solution for Apple users, thanks to a focus on macOS and iOS from...

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What’s MDM, and Why Is It Useful for Organizations?

What’s MDM, and Why Is It Useful for Organizations?

For those who work in organizations, regardless of size, you know how much effort is involved with coordinating a group’s technology. It can take quite some time to set up a new Mac, iPad, or iPhone with all the right apps, settings, and logins. And that’s just to get...

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Beware iCloud Phishing Phone Calls!

Beware iCloud Phishing Phone Calls!

We’ve been hearing reports of an uptick in the scam phone calls that claim to be from Apple. If you answer, an automated message tells you that your iCloud account has been breached and asks you to call a provided 1-866 number. Do not do this! Apple will never call...

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Tips for Setting Up a Comfortable and Effective Home Work Space

Tips for Setting Up a Comfortable and Effective Home Work Space

Vast numbers of people who previously reported for work at an office every day are now working from home due to the COVID-19 pandemic. That’s sensible, and if you’re included in that group, there was probably even a little thrill of “I get to work from home!” at...

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